Last Updated: 7 October 2026
Krem Chympe (“we”, “us”, “our”) operates KremChympe.com and provides tour, travel and related services.
We respect your privacy and are committed to protecting the personal information you provide when you visit our website, submit an enquiry, communicate with us or make a booking.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared and how we protect it.
1. Information We Collect
Depending on how you use KremChympe.com, we may collect the following information.
Information You Provide to Us
When you submit an enquiry, request a quotation or make a booking, you may provide:
- Full name
- Mobile or WhatsApp number
- Email address
- Number of travellers
- Travel dates
- Destination and tour requirements
- Accommodation preferences
- Transportation requirements
- Dietary requirements or other special requests
- Information necessary to arrange permits or travel services
- Billing and payment-related information
Please provide only information that is reasonably necessary for your enquiry or booking.
Information Collected Automatically
When you visit KremChympe.com, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate location derived from technical information
- Date and time of visits
- Referring website or page
- Basic website usage information
This information may be collected through server logs, cookies, analytics tools or similar technologies.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries.
- Prepare and send tour quotations.
- Process and manage bookings.
- Arrange accommodation, transportation, activities, permits and other travel services.
- Communicate with you about your trip.
- Confirm payments and booking-related transactions.
- Provide customer support.
- Handle changes, cancellations and refunds.
- Improve our website and services.
- Understand how visitors use our website.
- Prevent fraud, misuse and unauthorized activity.
- Maintain website security.
- Comply with applicable legal and regulatory requirements.
We will generally use your information only for legitimate business and travel-related purposes.
3. Communication Through WhatsApp, Phone and Email
If you contact us through WhatsApp, telephone, email or another communication channel, we may retain the information you provide in order to respond to your enquiry, manage your booking and provide customer support.
If you choose to communicate with us through a third-party platform such as WhatsApp, that platform may process your information according to its own privacy policy and terms.
4. Sharing Information With Service Providers
To arrange your trip, we may need to share relevant information with third-party service providers.
These may include:
- Hotels and accommodation providers
- Drivers and transportation operators
- Local guides
- Activity providers
- Permit or registration authorities
- Restaurants or other service providers
- Payment processors
- Technology and website service providers
- Communication service providers
We aim to share only the information reasonably necessary for the relevant service.
For example, a hotel may require your name and booking details to provide accommodation.
5. Payment Information
Where online payments are available, payments may be processed through third-party payment gateways or financial institutions.
Krem Chympe generally does not need to store your complete debit card, credit card, banking password or other sensitive payment credentials on its own website.
Payment providers may collect and process payment information according to their own terms and privacy policies.
You should review the privacy practices of the relevant payment provider before completing a transaction.
6. Cookies
KremChympe.com may use cookies and similar technologies.
Cookies are small files that may be stored on your device when you visit a website.
We may use cookies to:
- Keep the website functioning properly.
- Remember certain preferences.
- Understand website traffic and usage.
- Improve website performance.
- Measure the effectiveness of our website and marketing.
You can usually control or disable cookies through your browser settings.
Disabling certain cookies may affect some website functionality.
7. Analytics and Third-Party Technologies
We may use third-party analytics, security, advertising or website-performance services to understand how visitors interact with KremChympe.com and to improve our website.
These services may collect technical information such as device information, browser information, IP address and website usage data.
Third-party services process information according to their own policies and terms.
8. Marketing Communications
If you have contacted us or made a booking, we may contact you regarding your enquiry, booking, travel arrangements or related customer service matters.
Where required by applicable law, we will seek appropriate consent before sending promotional communications.
You may request that we stop sending promotional communications at any time.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The period for which information is retained may depend on:
- The nature of the information
- Whether you have made a booking
- Accounting and financial requirements
- Legal or regulatory obligations
- Dispute resolution
- Legitimate business requirements
When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable legal requirements.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable precautions when sharing personal information online.
11. Information About Children
KremChympe.com is intended for general travel planning and booking purposes.
We do not knowingly use the website to independently collect personal information from children for purposes unrelated to providing travel services.
Where information about a child is required for a family or group booking, it should be provided by a parent, legal guardian or another person authorized to make the booking.
12. Links to Other Websites
KremChympe.com may contain links to websites operated by third parties.
These websites may include hotels, attractions, payment providers, social media platforms or other travel-related services.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
13. Your Privacy Choices and Rights
Depending on applicable law, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where legally applicable.
- Withdraw consent where processing is based on consent.
- Object to certain uses of your information.
- Request information about how your personal information is processed.
Some requests may be subject to legal, contractual or operational limitations.
To make a privacy-related request, please contact us using the contact details provided below.
14. Withdrawal of Consent
Where we process personal information based on your consent, you may withdraw that consent by contacting us.
Withdrawal of consent will not affect processing that was already carried out lawfully before the withdrawal.
Certain services may not be possible if information necessary to provide those services is not provided.
15. International or Cross-Border Processing
Some third-party service providers used by Krem Chympe may process information from locations outside India.
Where applicable, we will take reasonable steps to ensure that personal information is handled in accordance with applicable legal requirements.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The updated version will be published on KremChympe.com with a revised “Last Updated” date.
We encourage you to review this page periodically.
17. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the personal information we hold about you, please contact Krem Chympe through the contact details provided on our website.
Krem Chympe
Website: KremChympe.com
https://kremchympe.com/contact/
For booking or general enquiries, please use our website’s contact page.
18. Governing Law
This Privacy Policy shall be governed by the applicable laws of India.
Any dispute relating to this Privacy Policy or the handling of personal information shall be subject to the jurisdiction of the competent courts in Dharmanagar, Tripura, India.
By using KremChympe.com or submitting your personal information to us, you acknowledge that you have read and understood this Privacy Policy.